Medibod engaged me to lead a strategic brand refresh, elevating its positioning, identity, and go-to-market approach to support a more credible and sophisticated market presence. The clinical capability already existed, but the brand required greater coherence, clarity, and structure to operate confidently in-market.
The founder, Sarah, had a clear ambition to support individuals through weight loss, while actively removing the shame and stigma often associated with that journey.
I led Brand Strategy and brand development, ensuring the brand could balance empathy with medical credibility. The work focused on translating advanced technologies, including cryolipolysis and 3D body imaging, into a brand that felt human, professional, and trustworthy, without over-indexing on either clinical coldness or lifestyle superficiality.
The outcome was a clear brand foundation, brand identity, and strategic framework designed to support trust, adoption, and long-term relevance in a sensitive category.
The impact included:
- A clearly defined brand position and target audience within a complex healthcare landscape
- Go-to-market architecture that supported future growth
- Alignment between clinical expertise, technology, and emotional sensitivity
- A cohesive brand identity capable of building trust from first interaction and maintaining congruence across communications and advertising
- A brand narrative that removed shame while reinforcing medical credibility
- Clear articulation of how advanced technology supported real patient outcomes
With clarity across brand, identity, and go-to-market, Medibod is able to build trust and scale with confidence.
“I would highly recommend Jack for all your brand and marketing needs. Jack has helped me get my new brand up and running, from conception to opening. He helped me build a brand that truly reflected our values and beliefs, shaping a business vision far greater than I ever imagined. With Jack's knowledge of the industry he was able to guide me to the right resources at the right time. If you are starting a new brand, or are looking for someone to help you get that wow factor with your existing brand, I would highly recommend Jack!”